Logan Airport in Boston is a wonderful place. If you have a small child or are pregnant (as I was last time I made this trip) you get treated along with the first class travelers. Speedy lines, speedy service, benefit of the doubt. I carried Toby through the old scanner and didn't have to go through the invasive one. They looked at my Breast milk in cold storage and then gave it back to me. They didn't ask what my Medela was, they just assumed. We were given priority boarding on the plane and Virgin staff were wonderful in heating Toby's milk and bringing the sky crib for him to sleep in. The airport kiosk even let me return the Dramamine I had bought not realizing I couldn't use it while Breastfeeding. There are several areas in the international departure zone with rocking chairs that were quiet enough for an over tired infant to relax in. There was even a nursing room that I could use but also a changing station in the main bathroom in case the room was occupied.
Heathrow Airport in London is a parental nightmare. If you have a small child or are pregnant you get treated along with everyone else. Never mind that everyone else would probably prefer you to get pushed through to avoid the potential for a screaming child at any moment you make him stand in a line for ten minutes. I carried Toby through again but this time they made me drink from two of the three bottles of Breast milk and they made us open the sealed jar of baby food and taste that - may I just say right now - yuck! There is no where in Heathrow to find a quiet spot for a baby and while nursing and changing stations were available there was no changing station in the regular restroom so if the changing/nursing stations were occupied you were out of luck.
The biggest disappointment from the motherland came from the security check officers. After making me drink my own milk and eat pureed vegetables they confiscated the ice packs we use to keep Toby's milk at a safe temperature. They confiscated my baby's ice packs! We tried to argue with them but it all came to naught and we were told that we could buy new ice packs from one of the stores in Heathrow (Heathrow is like a mini mall once you clear security). We went to the recommended store only to find out that they sell nothing of the sort and that no one in the airport did. We went back to security and were told we had been misinformed by their staff. We were then told to ask a cafe for some ice so we could fill our fabric cool pack with ice that would melt and leech out of the bag within an hour. We were also given the option of putting the milk in the on-board fridge once on the plane. Two hours without refrigeration later and we were on the plane being told that it was illegal for them to put personal property in their fridges. Having been lied to by security staff I was more than impressed by Virgin flight staff who filled containers with dry ice for us to use to keep Toby's milk safe for his consumption. For shame Heathrow airport. For Shame.